ThisOne.ai

Case Study

Vitality Chemist

The Challenge

Online customers faced decision paralysis from excessive vitamin, skincare, and fragrance options, resulting in smaller orders and abandoned carts.

The Solution

Vitality Chemist added ThisOne.ai’s guided AI wellness advisor across its vitamins, skincare, and fragrance ranges — a fast, category-specific quiz that replaced generic browsing with a confident, ranked recommendation in under 30 seconds.

3-Month Results

30%

higher cart completion rates

20%

larger average order sizes

15%

increase in premium product purchases

25%

overall revenue growth

“ThisOne.ai transformed our online store. Customers love the personalized recommendations, and we’ve seen a major boost in sales and customer satisfaction.”

Alex Chen, Owner, Vitality Chemist